In DVR go to network settings and tick off the box label enable DHCP
Restart DVR and check network settings. You should notice an IP address which would be assigned by your router.
In the event that there is no IP address listed on the DVR then chances are that DHCP is not enabled on your router. If this is the case please log into your rotor. For help logging into your rotor please locate your router on www.portforward.com and there you will find the login ip address of your router.
Now it is time to set up port forwarding.
You have to tell the DVR what ports you would like it to communicate on. So far you now should have the local ip address of the dvr, however you still need to select a port number.
Once again enter the networking menu of the DVR and enter the port numbers.
Now you need to make sure that the port numbers you entered into the DVR are entered into your router. (When you enter the address of the DVR the router will see that and direct the traffic to the DVR using the port you have specified.)
Enter your port numbers. This tool will tell you if they are open. If your DVR is on and connected along with your router set up being correct then the ports should be open. If the ports are closed nothing will work and you must go over the port forwarding instructions again.
If your DVR will be connected to the Internet using a dynamic IP address (most cable and DSL connections), you need to setup a free service to manage the DNS (domain name service) for you so that you can access your DVR remotely without needing to keep track of your IP address. If you are unsure whether your Internet connection uses a static or dynamic IP address, please contact your Internet service provider. If you are using a static IP address, you can skip this section and the next section "Setup Dynamic DNS on your Router". If you are using a dynamic IP address, click here to setup your free dynamic DNS service. Return to this screen to continue after setting up your free dynamic DNS service.
Dynamic DNS is used when the Internet connection you will be using for your DVR uses a dynamic IP address. The settings that you setup using the DynDNS service will be added to your DVR’s configuration to always keep your IP address up to date. The host name that you chose, something like "mydvr.dyndns.org", will always be kept up to date with the latest IP address assigned to your Internet connection by your ISP. This way you can use your host name to connect to your DVR remotely instead of trying to keep track of your dynamic IP address. You can also set this up in your routor.
When you access the DVR at first time, you have to configure the IE security level and install the software, please do as following
1. Enter into Internet Options on IE and change the settings for trusted website. You will later have to add your DVR’s address as a trusted website. You are only lower security settings for things listed in your “trusted” list, nothing else.
When you connect to the DVR by typing the address into IE or Google Chrome IE mode, you will be prompted to download a unassigned active x. You will be told about security risks, however you know what you are downloading so allow the active x. You will then be able to use your DVR!
USING YOUR SMART PHONE
There are a number of things that need to be in place in order to get your smart phone to work with your DVR.
Step 1: In your DVR please go to Device config/encode settings. The settings on the right are for your smart phone, please mark as you see in the picture.
Step 2: In your DVR please go to Device config/Settings/System/Netservice and enable the mobile port. This port must also be set up to forward to the DVR's ip address in your router settings. Remember you DVR's ip address is a local ip, local ip addresses are not the same as your main ip address. For more about this click here.
You should now be able to connect and see your DVR cameras with your smart phone.
Still can't connect?
If you are having problems connecting please check that:
1:you have a data plan on your phone.
2: everything entered here is case sEnSiTiVe!!
3: Your phones APN settings are set up. APN settings are found under advanced security settings of most phones. APN settings are involved with the network communication and security of your phone and your provider. Often times phones are sold to a customer without these setting in place. Please see the below APN settings. Tip: if you can view the cameras while the Veye is set to network type "WIFI" but cannot view the cameras when set to 3G you most likely have a problem with your APN or routing tables, in which case your mobile phone provider can help.
vMEye settings
Title: This can be what ever you would like
Address: Use you external IP or DYNDNS address here(example: myaddresshttp.dyndns.org no www or http://)
Port: This is the port number you set up in your DVR for the phone not your IE port.
User ID: This is the user id you normally use to log onto your DVR
Password: This is the password you normally use to log onto your DVR
Network Type: select 3G or WIFI
APN Settings
APN - Access Point Names
When setting up an unlocked phone on a new carrier you may need to input these settings to get internet browsing and MMS messaging services to work.
You might not need to input the full list of settings. Options vary by phone, please check the links at the bottom for the service providers support page for more details.
I haven't been able to test out each of these codes so please let me know if one of them doesn't work for you.
